Delivery & Store Pick-Up
At Fabriq you can pick-up your order at our store in Den Haag or choose the delivery of your order, the way you prefer.
When will my order be delivered
- If you order on working days before 5 PM, we dispatch your order the same day.
- If you order on friday after 5 PM or in the weekend, we ship your order on the first working day.
- If we for a certain reason are not able to deliver your order (in time), we will contact you within 1 working day.
- If you choose for store pick-up, you can pick-up your right away, 7 days a week during opening hours of our store.
What are the delivery costs
- Free Delivery on all orders in the Netherlands. For extra services by PostNL additional costs are applicable.
- The delivery costs fot Belgium and Germany are € 5,- from € 200,- free.
- For other countries, delivery costs vary per country. We only deliver within Europe
Which shipping methods can I choose?
In the Netherlands, you can choose for delivery at your home or work address or pick-up your order at a PostNL location or package machine. Some orders are delivered with a mailbox package including track & trace. You can also indicate which day you want the package to be delivered. We also offer additional PostNL services, such as early pick-up and evening delivery.
How is my order shipped
- All our orders are sent by PostNL or in case of shipping to foreign destinations by one of its partners.
- Within the Netherlands and to the main foreign destinations orders can be followed via Track & Trace.
- Please check at reception if your parcel is unopened and undamaged.
- If the recipient is not home a minimum second delivery is offered, which can be changed by yourself in the Netherlands. Visit Postnl.nl for more information about this service.
- When a second delivery is not possible, the order can be collected at one of the PostNL locations. This option is not applicable for foreign destinations.
- Please make sure the shipping address is an address where the order can be taken in reception.
Have a question?
- Visit our contact page
- E-mail to [email protected]
- Call to +31 (0)70 2144001